FREE returns and exchanges in the continental U.S.
Unworn, undamaged and in resallable condition items may be returned for a full refund within 14 days of recieving your original order.
We reserve the right to refuse returns that do not meet this criteria.
We offer free shipping within the Continental U.S. for orders over $50. We also offer free return shipping for any orders over $100 within the continental U.S. Orders with expedited shipping that are placed after 2pm EST will not ship the same day. Please note that orders do not ship on Saturdays or Sundays. We reserve the right to refuse free shipping for any customer returns. International shipping costs are not covered by Bala Di Gala.
For international shipments, the goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes Bala Di Gala to import the goods on his behalf. Further, the consignee/buyer agrees that Bala Di Gala may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). Duties and taxes are included in the total cost of your purchase and are paid for by the consignee/buyer, along with the purchase price of the goods, at the time of checkout.
We stand behind the quality of our products. If you experience any material or craftsmanship flaw, please contact us to: firstname.lastname@example.org, so that our customer support team can assist.